Jun 24, 2021
Microsoft issues warning about a malware campaign involving a call center
Posted by Saúl Morales Rodriguéz in category: cybercrime/malcode
Microsoft, via its Security Intelligence account on Twitter, has issued a warning to Windows users of a new type of phishing scam that involves emails requesting users to dial a call center. They warn users to not dial the call center because following the instructions given by a human operator can lead to malware infections. The malware scam only works with Windows computers that have Microsoft Excel.
The new threat involves BazarLoader, a type of malware that allows backdoor access to infected computers. BazarLoader works by allowing criminals to sneak in through a hidden backdoor on a user’s computer, which allows them to install viruses or other types of malware. Over the past several years, criminals have used different methods to trick users into carrying out instructions that allow BazarLoader to infect their computer. In this new campaign, Microsoft reports that such criminals are using an email/call center approach.
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